General Motors (the car company you happen to own a piece of) has announced a new “60 Day Customer Satisfaction or Money Back Guarantee.”  When you have to start giving your product away do you really have a business? Gimmicks and tricks that are used for short term sales blitzes are not sustainable in the long term.  They will, if executed...

It has been said that some of the best leaders ask many questions.  They ask questions that help them visualize all the sides of a particular issue or problem.  The questions provide clarity and/or lead to specific answers for the leader to make tactical decisions in meeting their goals.  So following this logic if we all ask questions then we should all...

Undoubtedly you have sat through many meetings to plan your business throughout your career. Many times (possibly too many to count) you have discussed the strategy your company is going to take, deciding on who will do what when and how. Yet do you realize that you have just spent countless hours discussing tactics?  Do you know the difference between strategy...