In the past sales used to be about interrupting and pushing your product or services. In recent years sales has taken a more “customer centric or customer focused” approach. All about the customer and how they feel and what they want and how you can help them. Or is it?
I mean you’re in sales [...]
Posts Tagged ‘Sales’
January 25th, 2010
I Bet You Are Not Customer Focused!
Erroin A. Martin 
Posted in Business Coaching, Sales 
Tags: Business Coaching, communicating with customers, customer care, customer centric selling, customer contact, customer focused, customer service success story, Executive Coaching, marketing and sales tactics, Sales, sales coaching, sales consulting, Sales Training 
View Comments January 19th, 2010
Stop Treating All Your Customers The Same
Before you start smirking and thinking that I have gone stupid, give me at least the next three sentences to bend your ear. I am not talking about being mean to one customer and super nice to the other. I am not saying that you should have extreme differences in how you service your customers. [...]
Erroin A. Martin Posted in Business Coaching, Customer Service, Marketing, Sales Tags: Business Coaching, business plan coaching and consulting, customer contact, Executive Coaching, listening for results, marketing and sales tactics, marketing strategy, Sales, sales coaching, sales consulting, success planning View Comments December 1st, 2009
3 Tips To ID Who Influences Your Ideal Customer
You have worked diligently in identifying who your ideal customer is… Yet do you know who influences their decisions?
Erroin A. Martin Posted in Business Coaching, Customer Service, Marketing, Sales Tags: Business Coaching, marketing and sales tactics, marketing strategy, Sales, sales coaching, sales consulting, Sales Training, Strategy and Tactics, success planning, thinking like a leader View Comments 
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