Jan 20, 2011

We have all heard the maxim, “Dress to impress.”  In fact it is a given that how you dress speaks volumes about your character, your self-awareness, and your ability to deliver.  When you dress like a bum, people will treat you like one.  So when you stare out at your employees, or even yourself in the mirror, how do you look?  What message are you...

Dec 15, 2010

I recently had the honor of being asked to write a few guest posts for Pharmaphorum.  This is a wonderful little online community that has brought together marketers, scientists, salespeople, and consultants to discuss some of the pressing issues in the pharmaceutical industry.  What is great about it (besides that they publish some of my stuff) is that it...

Great sales start with even greater detailed meticulous planning.  All the homework, research, and effort you put into your pre-call sales plan will lead to great conversations and even larger sales.  The proof of this is in your own experiences and in the habits of the highly successful salespeople in your company. Putting in the effort to plan for your sales...

When it comes to sales questions are amazing wonderful tools.  Sadly when it comes to all the practicing, pre-call planning, and preparation that sales professionals do it seems that questions fall by the wayside.  Which is too bad because questions make for great conversations and help the participants of the sales call find winning solutions. Great questions...

I was once told that when a customer gives you an objection that the selling really begins.  The theory being that there is interest by the customer but they need a reason to buy.  Their objections are there for you to help them justify buying. Well, I object! When a customer asks a question, it is just that… a question.  Sadly many salespeople see it as...