There are tons of how-to’s out there when it comes to Twitter, Facebook, Blogs, Foursquare, etc.  Most of them written by much more knowledgeable people than I can possibly be on such a quickly shifting medium.  I am in need of step-by-step instructions just like the next person when it comes to setting up the accounts and posting items online.  (I –...

There are many articles out there that discuss how to discover a business coach. These articles describe where to find a coach and how to determine which ones are right for you. The articles also tell you what you can expect. Yet there are few that tell you want not to expect, until now. Selecting a business coach is a personal decision that is going to take...

Customers are the lifeblood of any business.  Without them your business — any business — cannot survive.  Customers validate your business plans, your products, and the value of your services through their purchases.  So it is always baffling to me why some companies perform customer service poorly.  You do not have to be that way as you will...

Over the weekend I was in attendance at a wedding party in New York City.  Besides the wonderful location and the chance to see friends again, I was struck by something unique: how everyone needs a bit of guidance.  No matter where they are (or where you happen to be in life) everyone needs a little help. Now this comes off the heels that no one can do...

A business to survive has to have results. Typically these results are measured by the ultimate measurement: cash. The difficulty for any business in understanding this measurement is if it is a direct relation to activity or something other. Most businesses will have the belief that cash is generated solely by activity. Therefore many sales plans, business...