May 1, 2012

This article is from Focus421, Inc.    Every business has a similar principle; you could even call it a law that must be followed in order for it to be successful.  That principle is efficient capacity.   The interesting thing about a medical practice is that it is a lot similar to the airlines.  In the case of the airlines, they do not make...

Feb 28, 2011

Every business has an ideal customer.  If the business has done an excellent job at market research and testing, then the business should be able to describe in specific detail everything they know about their ideal customer.  The result is a marketing and sales campaign that will become incredibly profitable.   There is another ideal that the...

Jan 20, 2011

We have all heard the maxim, “Dress to impress.”  In fact it is a given that how you dress speaks volumes about your character, your self-awareness, and your ability to deliver.  When you dress like a bum, people will treat you like one.  So when you stare out at your employees, or even yourself in the mirror, how do you look?  What message are you...

We are going to be away for a bit, but have no fear as we have guest bloggers here to fill your desire for knowledge.  Be kind and share what you learn here, leave comments, and put what you have learned to use.  We look forward to coming back and sharing with you what we have learned.  Enjoy! Is customer service a department in your company? Is customer...

We are going to be away for a bit, but have no fear as we have guest bloggers here to fill your desire for knowledge.  Be kind and share what you learn here, leave comments, and put what you have learned to use.  We look forward to coming back and sharing with you what we have learned.  Enjoy! As business around the world has become increasingly competitive,...