There are tons of how-to’s out there when it comes to Twitter, Facebook, Blogs, Foursquare, etc.  Most of them written by much more knowledgeable people than I can possibly be on such a quickly shifting medium.  I am in need of step-by-step instructions just like the next person when it comes to setting up the accounts and posting items online.  (I –...

If you have been sitting on the fence or simply putting your toes in the water when it comes to social media, I am here to tell you that it is time to jump in.  The water is warm – heck it is actually hot! You should dive right in!  You need to for your business to survive.  Why?  That is where your customers and influencers of customers are. Now…...

Many businesses and entrepreneurs are great at making plans.  While it is one of the toughest things to do initially, it is easy to create plans once you get the hang of them.  Where things go wrong is the failure in execution of those plans.  The problem is trying to execute too many things at the same time spreading resources out with no depth.  Success...

Before you start smirking and thinking that I have gone stupid, give me at least the next three sentences to bend your ear.  I am not talking about being mean to one customer and super nice to the other.  I am not saying that you should have extreme differences in how you service your customers.  Instead you should start treat them how they want to be...

I am honored that I know Shelly Kramer and that she took the time to be a guest writer on the Finding Answers Blog.  Her wit, charm, and above all unworldly eighth sense when it comes to social media are very apparent in her writing.  That leads me back to first rule and cornerstone of publishing online: content is emperor of all things Internet.  Without...