Ahhh…. customer service. You elusive Siren of the business seas; your beauty is as ravishing as your song. How I hear your call like Odysseus did and I too beg to be taken to your rocky shores. Beat me. Abuse me. Make me feel as if it is my own fault. How foolish I was [...]
Posts Tagged ‘marketing and sales tactics’
August 2nd, 2010
Are You An Over Priced Bottle Of Wine?
Customers vote with their wallets and when they choose to purchase from you again speaks volumes about your services/products. It means you have the better price, quality, and value compared to your competition. This metric – the repeat customer – is how the market communicates to you. So then how do you communicate to the [...]
Erroin A. Martin 
Posted in Business Coaching 
Tags: Business Coaching, customer experience, market communication, marketing and sales tactics, marketing strategy, Pricing, quality and value of products 
View Comments July 20th, 2010
Even Superheroes Pre-Call Plan, Or So Says This Video
It is amazing what the power of social media can do. Someone in my LinkedIn network had an update about another software platform called SocialGrow. They used a video from Xtranormal, which has pre-cut computer animated scenes. All you have to do is type in a script, place some camera angles, and… you have a [...]
Erroin A. Martin Posted in Marketing, Sales, Social Media Tags: marketing and sales tactics, marketing strategy, pre-call sales planning, sales coaching, Social Media, social media execution View Comments 
