Customers have a never ending thirst that must be quenched on a continuous basis. They return to the same source of water that will quench the majority of their thirst because of familiarity and trust. Customers will desire for that source of water to be the answers or solutions to myriad of diverse needs. Yet, [...]
Posts Tagged ‘Leadership planning’
March 15th, 2010
A Manager, an Executive, and a Business Lion Went to Fill a Customer’s Needs
Erroin A. Martin 
Posted in Business Coaching, Customer Service, Leadership 
Tags: Business Coaching, customer care, customer experience, Executive Coaching, Leadership planning, leadership steps 
View Comments February 10th, 2010
Treat Your Teams Consistently As Individuals
In a previous post I wrote about how an inconsistent manager can create discontent amongst their team. Later, during a discussion about this in my business planning class, I was reminded about an old manager I had. He used to say that he would be consistent in treating us all as individuals. At first blush [...]
Erroin A. Martin Posted in Business Coaching, Leadership Tags: Business Coaching, Executive Coaching, Leadership planning, leadership steps, Team Coaching, thinking like a leader View Comments February 8th, 2010
Free Your Mind When You Are Planning
When you enter the planning phase – whether it is business planning, launching a product, or marketing plan – you cannot be limited. You need to be willing to explore untried paths and find inventive ideas. There should be no sacred cows and you have to put blinders over the “not invented hear” crowd. This [...]
Erroin A. Martin Posted in Business Coaching Tags: Business Coaching, business plan coaching and consulting, Business Planning, Leadership planning View Comments 
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