In the past sales used to be about interrupting and pushing your product or services. In recent years sales has taken a more “customer centric or customer focused” approach. All about the customer and how they feel and what they want and how you can help them. Or is it? I mean you’re in sales [...]
Posts Tagged ‘customer service success story’
January 25th, 2010
I Bet You Are Not Customer Focused!
Erroin A. Martin 
Posted in Business Coaching, Sales 
Tags: Business Coaching, communicating with customers, customer care, customer centric selling, customer contact, customer focused, customer service success story, Executive Coaching, marketing and sales tactics, Sales, sales coaching, sales consulting, Sales Training 
View Comments September 17th, 2009
Great Customer Service Through Email
While we are a bunch of lions here at Von Gehr Consulting Group, we also are pet owners. Yesterday we had a wonderful customer service experience through email. Take a look: I had never even heard of your breed of dogs before. Live and learn, huh? I was looking at a couple of web sites on [...]
Erroin A. Martin Posted in Customer Service, Sales Tags: customer service success story, marketing and sales tactics, Sales, success planning View Comments 
