The alluring call of the Siren has finally gotten you to succumb. You are going to market your business into the social media realm. Here are five guidelines you need to follow to be successful in leveraging social media for your business. Answer A Few Questions We thought that we had the answers, it was [...]
Posts Tagged ‘customer contact’
June 3rd, 2010
5 Social Media Guidelines For Beginners
Erroin A. Martin 
Posted in Business Coaching, Social Media 
Tags: Business Coaching, Business Planning, communicating with customers, customer care, customer contact, Customer Service, listening for results, Long-term vision, marketing and sales tactics, marketing strategy, marketing themes, measurement, planning, pre-call sales planning, Social Media 
View Comments March 10th, 2010
What Is Your Customer Experience Expectation?
Social media is the buzz these days for businesses both large and small. As a medium it allows, for an investment of time, companies to engage with customers and potential clients. Whole departments are being built and new companies are being founded to help guide messaging into the social media realm. The focus is on [...]
Erroin A. Martin Posted in Business Coaching, Customer Service, Social Media Tags: Business Coaching, customer contact, customer experience, Social Media View Comments March 3rd, 2010
3 Steps To Connect With Customers Online
There are tons of how-to’s out there when it comes to Twitter, Facebook, Blogs, Foursquare, etc. Most of them written by much more knowledgeable people than I can possibly be on such a quickly shifting medium. I am in need of step-by-step instructions just like the next person when it comes to setting up the [...]
Erroin A. Martin Posted in Business Coaching, Social Media Tags: Business Coaching, customer contact, marketing and sales tactics, marketing strategy, sales coaching, Social Media View Comments 
