Ahhh…. customer service.  You elusive Siren of the business seas; your beauty is as ravishing as your song.  How I hear your call like Odysseus did and I too beg to be taken to your rocky shores.  Beat me.  Abuse me. Make me feel as if it is my own fault.  How foolish I was to hand over my wealth my meager earnings in the pursuit of your false...

The alluring call of the Siren has finally gotten you to succumb.  You are going to market your business into the social media realm.  Here are five guidelines you need to follow to be successful in leveraging social media for your business. Answer A Few Questions We thought that we had the answers, it was the questions we had wrong. – Bono Before...

Customers are the lifeblood of any business.  Without them your business — any business — cannot survive.  Customers validate your business plans, your products, and the value of your services through their purchases.  So it is always baffling to me why some companies perform customer service poorly.  You do not have to be that way as you will...

In a perfect world your ideal customer would be only listening to you.  Sadly, we do not live in a perfect world.  This video demonstrates some of the forces that might be influencing your customer and how they interact within the market.  If you can not identify who or what influences your customer then your sales cycle could become a lot longer! Watch Who...

Watch How To Determine Your Ideal Customer in Educational & How-To |  View More Free Videos Online at Veoh.com This video demonstrates the information you need to gather in order to determine who your ideal customer really is. You will be amazed to discover that your might be missing your ideal customer...