Want to beat the competition?  Put your customers at the center of your organization.  Make them the CEO of your business.  Doing so will help you respond faster, launch innovative products/services, and build win-win relationships. Every company has an organizational chart, whether it is formal or informal, that depicts the hierarchy and the roles...

Getting a business of any size ready to seize upon the available opportunities of a turn around in the economy is tricky.  With budgets tight and the need to keep cash available, it can be hard for a business to align its resources in the right way.  Freezing everything places the business – your business – at greater risk of not being able to take...

Three hundred sixty-five days a year. Twenty-four hours a day. Every second the market is alive humming with noise. It is a noise that is filled with the cheers of successful sales, the woes of industries in crisis, the shouts of joy from a product launch, and the gentle weeping over a company’s losses. That noise is information the market is shouting out...

If you have been sitting on the fence or simply putting your toes in the water when it comes to social media, I am here to tell you that it is time to jump in.  The water is warm – heck it is actually hot! You should dive right in!  You need to for your business to survive.  Why?  That is where your customers and influencers of customers are. Now… that...

A business to survive has to have results. Typically these results are measured by the ultimate measurement: cash. The difficulty for any business in understanding this measurement is if it is a direct relation to activity or something other. Most businesses will have the belief that cash is generated solely by activity. Therefore many sales plans, business...