Social media is the buzz these days for businesses both large and small. As a medium it allows, for an investment of time, companies to engage with customers and potential clients. Whole departments are being built and new companies are being founded to help guide messaging into the social media realm. The focus is on [...]
Erroin A. Martin 
Posted in Business Coaching, Customer Service, Social Media 
Tags: Business Coaching, customer contact, customer experience, Social Media 
View Comments There are tons of how-to’s out there when it comes to Twitter, Facebook, Blogs, Foursquare, etc. Most of them written by much more knowledgeable people than I can possibly be on such a quickly shifting medium. I am in need of step-by-step instructions just like the next person when it comes to setting up the [...]
Erroin A. Martin Posted in Business Coaching, Social Media Tags: Business Coaching, customer contact, marketing and sales tactics, marketing strategy, sales coaching, Social Media View Comments If you have been sitting on the fence or simply putting your toes in the water when it comes to social media, I am here to tell you that it is time to jump in. The water is warm – heck it is actually hot! You should dive right in! You need to for your [...]
Erroin A. Martin Posted in Business Coaching, Social Media Tags: Business Coaching, Business Planning, marketing and sales tactics, marketing strategy, Social Media View Comments 
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