The internet has proven to be a powerful marketing tool. You have social media, blogs, Google Ads, Youtube videos, and email newsletters. There are so many methods to communicate and engage your target audience that when you make a blunder it is seen exponentially. Here is an example that we received from a company we [...]
Archive for November, 2009
November 18th, 2009
Watch What You Send
Erroin A. Martin 
Posted in Customer Service, Marketing, Sales, Social Media 
Tags: communicating with customers, customer contact, email newsletters, marketing and sales tactics, marketing themes, Social Media 
View Comments November 6th, 2009
21 Equals 7 — Keep Customer Contact Diverse
Somewhere it is written that it takes 21 days or more to change a habit or establish a new one. (Although I am sure under the right pressures those days can be shortened.) If it is really the case that it takes 21 days then you should use that number when establishing how many times [...]
