Archive for September, 2009

Money Back Guarantee Is Poor For Quality Perception

General Motors (the car company you happen to own a piece of) has announced a new “60 Day Customer Satisfaction or Money Back Guarantee.”  When you have to start giving your product away do you really have a business? Gimmicks and tricks that are used for short term sales blitzes are not sustainable in the [...]

Avoid A Fatal Flaw of Leadership

Assumptions provide the leader with a foundation to seek the truth behind questions and/or guide them in making decisions. Assumptions are dangerous things. Assumptions may blind them from asking demanding tough questions.  Unchecked assumptions will have a leader reject the answers to their questions.  Assumptions can make a leader miss opportunities to change course or [...]

How Leaders Decide in 4 Simple Steps

It has been said that some of the best leaders ask many questions.  They ask questions that help them visualize all the sides of a particular issue or problem.  The questions provide clarity and/or lead to specific answers for the leader to make tactical decisions in meeting their goals.  So following this logic if we [...]

SEO Powered by Platinum SEO from Techblissonline